The guests you serve moving forward are balancing a heightened state of health-related anxiety with an eagerness to reclaim pre-Covid-19 experiences, chances are excellent that their first (re)visit to your restaurant will be online.
Your digital storefront has never been so important. Restaurants succeed when they identify, adapt, and exceed the expectations of their guests.
With a focus on three key areas; Google My Business, your Website, and Social Media this resource balances the typical online user experience with industry focused data gathered in the months leading up to and during the current pandemic to add clarity and insight into modern consumer expectations, and how you can add to their digital dining experience.
Prepare yourself with the following details as you update your digital presence:
- Your most current menu: Refer to Menu in the related Website post.
- Current hours and methods of service: limited dining room seating, takeout, curbside, delivery, etc.
- Details or links informing how someone can order from you (or not)
- Sanitation messaging