Operating in a Pandemic

Resources to help you as new restrictions are put into place.

    adapt & thrive

    Diversify your menu.

    When it comes to diversifying your menu, there can be many complicated facets that can make the entire process seem overwhelming. The first thing you need to ask yourself is, “Why am I doing this?” If you can answer that, the how, what, and when will all fall into place.

    Diversifying your menu can take shape in many different forms, the end result is the same; create new business while maintaining your current customer base.

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    third party delivery

    Best practices to get the most

    (and Lose the Least) From 3rd Party Delivery

    Better days are ahead but they won’t magically “snap” back. For many, 3rd Party Delivery (3PD) represents a significant aspect of their Covid dining flow. Every advantage counts: NEW allowances on menu pricing, controlling waste, and more…

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    Grow Your Direct Takeout Business

    Use the statewide 15% commission cap

    on 3rd party delivery to grow your direct takeout business

    While scattered reports of certain 3rd Party Delivery (3PD) services NOT honoring WA’s 15% cap on commissions have come to our attention (this article expands on that and more #questionable 3PD practices), this is still a GREAT opportunity to use the service to grow direct takeout diners.

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    resources for success

    5 “Must haves”

    for every restaurant website

    New Year’s resolution: update my restaurants website. Before you do, check this out to ensure that your website is up to the expectations of today’s diners.

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    Family Meal Kit Concepts

    Family meal kits

    As “Leftover Takeout” continues to trend and support do you have a Meal Program that both satisfies their cravings AND is profitable/productive for you? Not sure? Check out this short read.

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    Offsite Dining

    Adapting to take-out & delivery.

    As our communities, governments, and society have transformed to lifestyles of social distancing resulting in offsite dining as the only operational model for restaurants. Whether your restaurant(s) have been on the cutting edge of this dining segment, a relative newbie, or somewhere in between; the following encompass traditional best practices as well as current innovations and/or considerations emerging from COVID-19’s impact on the industry.

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    Supporting your back-of-house operations

    A back-of-house perspective for COVID-19

    We all know it by now, COVID-19 has totally disrupted the restaurant industry. With major changes to operations, most resources on how to best adapt have been focused on front-of-house operations. While front-of-house operations are key, a focus on back-of-house operations can help provide even more comfort to customers dining at your location. To provide a back-of-house perspective, our Chef, Derek Bugge, shared insights on how he would adapt to support his team through COVID-19.

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    Managing your workforce through crisis

    Workforce management

    For most, your restaurant is more than a job, more than a community, it’s not unlike a family. A majority of us take this to heart and, as the head of the family, you want to take care of your staff in a manner consistent with that perspective. This is easy to do when your dining room is full, but what do you do when the government mandates you to shut your doors indefinitely?

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    Restaurant Restart

    Refreshing your digital storefront

    More than ever before, people are screen first approach when exploring their options and informing their decisions, especially for restaurants. Chances are excellent that their first (re)visit to your restaurant will be online.

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    Utilizing value-added

    Counter a labor shortage

    with Chef Derek Bugge

    As every restaurant in the state is being forced to shut its doors for the next few weeks, many are opting to offer take-out and delivery. Here is a generic list of commonly used value-added items to start using immediately to assist in minimizing labor hours while maintaining those standards.

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    Staying ahead of the game

    QR coded menus:

    What you need to know (plus best practices)

    Covid-19 mandated ‘single use’ menus, are costly and wasteful. Restaurants and bars across the industry are turning to QR Codes that are linked to digital menus and contain the menu exploration experience on your guest’s smartphones.

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    Sanitation and Operational Adaptation

    Sanitation checklist

    The successful reopening of dining rooms and bars as shelter-in-place regulations begin to ease will depend on the appropriate balance of adhering to currently mandated regulations and public sentiment requiring adjustments to your physical spaces and operational shifts.

    Our checklist includes front and back-of-house, office areas, staff considerations and more.

    Download Checklist

    signage program

    Signage you may need

    We have put together a package of generic signage that you may need as you prepare to reopen. These files are downloadable PDF’s ready for you to print or take to a print service. Some of them are interactive allowing you to input your own information (phone number, hours of operation, etc.)

    Review Available signage

    Additional Resources

    Resources for restaurants during COVID-19 and what comes after

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    Industry market reports

    5/14/21

    Beef, poultry, pork, & lamb market update

    This weekly update will give you information gathered from the meat industries to help you prepare with pricing, availability and overall expectations regarding your meat based products.

    Report Details

    5/11/21

    Cheese and dairy markets

    This weekly report looks at global dairy markets including cheese, milk and butter. The charts display overall markets over time and current stocks. Forecasting keeps you ahead of the game.

    Report Details

    5/12/21

    Produce market

    Your produce market report will give you market alerts on all produce items, a weather update, a freight update and a commodities at a glance graphic so you can see exactly where the market lies for each individual item.

    Report Details